Frequently Asked Questions
FAQs
Founded in 2011, Sunstone Counseling serves hundreds of people every year with 70+ counselors and locations in Alexandria, Falls Church, Ashburn, McLean, Richmond, and online. We are dedicated to meeting the community’s mental health needs by providing comprehensive, accessible, and high-quality counseling services. With a range of experience and price points, Sunstone sets itself apart by making mental health counseling easily accessible to all. We believe everyone deserves to shine brighter and be their best selves.
Safe and supportive care for all ages and stages of life
We offer counseling services for adults, children, adolescents, couples, families, and groups.
Multiple locations and flexible billing
With offices in Alexandria, Falls Church, McLean, Loudoun, Richmond, and online, you can get the help you need, when you need it.
A range of counselors and rates
Our diverse and qualified counselors’ rates begin at $75 and vary based on their level of training as well as the length and type of your session.
We have helped thousands of clients resolve issues and evolve through life’s challenges. You are not alone; we are here to help you, too. Our counselors provide general and specialized services to work with people facing the following challenges:
| Anxiety / Panic Disorders Autism Spectrum Disorder Behavioral Issues in Children and Adolescents BIPOC Mental Health / Race-Based Stress Bipolar Disorder / Mood Disorders Body Image / Disordered Eating Career and Work Issues Couple and Marital Counseling Depression Divorce / Separation Domestic Violence Emotional Regulation / Anger Management Gender Identity / LGBTQIA+ Mental Health Grief / Loss / Bereavement Impulse Control Disorders / ADHD Insomnia / Sleep Issues |
Interpersonal and Family Conflict Resolution Intimacy Issues / Sex Therapy Life Balance / Stress Reduction Life Transitions and Adjustment Men’s and Women’s Mental Health Miscarriage / Infertility / Infant Loss Parenting / Co-Parenting Perinatal Mental Health Religious and Spiritual Issues Self-Esteem / Personal Growth Self-Harm / Suicidal Ideation School Refusal / Academic Anxiety Social Skills Substance Misuse Trauma / PTSD |
Our approaches are tailored to meet the needs of clients. Our counselors are trained and experienced in a wide range of therapeutic approaches. Some of these methods include:
- Emotionally Focused Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavioral Therapy (DBT)
- Solution-Focused Therapy
- Mindfulness
- Eye Movement Desensitization and Reprocessing (EMDR)
- Play Therapy (for children roughly 12 and under)
- Gottman Method Couples Therapy
- Imago Relationship Therapy
- Acceptance and Commitment Therapy (ACT)
First, contact us via:
- phone (703-534-5100),
- email (appointment@sunstonecounselors.com),
- or this online form,
and we’ll connect you with Indyah Dixon, our Client Care Coordinator, who will assess your needs and match you with the ideal counselor.
You may even schedule a free 15-minute phone consultation to determine whether your counselor is right for you
Our approaches are tailored to meet the needs of our clients. Although therapy is not a one-size-fits-all process, your journey may begin as follows:
- You will complete a comprehensive intake form to review with your counselor so you may both understand your unique therapy needs. You will also discuss what brought you to counseling and what you hope to achieve.
- Together, you will develop a plan and chart your course towards clarity and contentment.
- As you begin your journey, your counselor will support and guide you, equipping you with tools to navigate and overcome your roadblocks.
- If you should get stuck, your counselor will remain a grounded and caring support system to renew your determination and get you back on track.
Our therapists do not prescribe medication, but we do make referrals to appropriate doctors or psychiatrists if we determine medication may be helpful.
Out counselors use a variety of approaches including talk therapy, play therapy, and process-oriented therapy. We do make referrals to appropriate psychologists if we determine additional testing and assessment would be helpful.
We aim to support you throughout life’s challenges and encourage you to stay connected with us.
- Subscribe to our newsletter to stay up-to-date on our workshops, groups, and more.
- Read our blog and hear from our therapists on topics such as anxiety, mindfulness tips, therapeutic approaches, and much more.
- Follow us on social media: Facebook | YouTube | LinkedIn
Logistics
Sunstone Counseling has 5 convenient locations throughout Virginia as well as online via telehealth appointments.
Falls Church
124D East Broad St, Falls Church, VA 22046
Parking: Ample, free parking in front of the office
Old Town Alexandria
112 South Pitt St, Alexandria, VA 22046
Parking: Street meters in front of the office, hourly paid parking garage across the street, or free two-hour parking in the neighborhood streets within two blocks of the office
McLean
1485 Chain Bridge Rd, Suite 300, McLean, VA 22101
Parking: Ample, free parking in front of the office
Ashburn
20145 Ashbrook Place, Suite 180, Ashburn, VA 20147
Parking: Ample, free parking in front of the office
Richmond
4112 Innslake Dr, Glen Allen, VA 23060
Parking: Ample, free parking in front of the office
We are available seven days/week and have counselors available to work with you early mornings, midday, and evenings. We always welcome new clients and have appointments available to fit your life. Contact us to schedule an appointment.
Sunstone offers a range of counselors, from graduate interns to licensed specialists, as we strive to make mental health counseling easily accessible to all. Our rates vary based on the therapist’s credentials and level of training as well as the length and type of session.
Sessions are tailored to the needs and goals of the client, typically running 55 minutes, and varying in frequency, from weekly to monthly or as needed. We typically recommend clients begin therapy on a weekly basis, although each client will discuss the right frequency with their counselor. Counseling may be provided in individual, couple, family, or group session format.
Payment
Payment for each session is due at the time of service. You will be billed via our secure, online HIPAA-compliant telehealth and billing portal, Theranest. You may use an HSA or FSA credit/debit card to pay for services, and you may be eligible for reimbursement for out-of-network services from your insurance company.
Insurance
Sunstone Counseling is an out-of-network behavioral healthcare provider. Payment for each session is due at the time of service, and clients receive a receipt via email in the form of a Superbill. Clients may submit Superbills to their insurance provider to initiate a claim for partial reimbursement.
To find out what your reimbursement rate is, contact your medical insurance provider and inquire about your out-of-network outpatient behavioral healthcare benefits, including your deductible. The rate of reimbursement depends on your particular insurance policy.
You may log into your client account here: https://sunstone.mytheranest.com/home/login?ReturnUrl=%2f
We understand life happens and therefore accept cancellations made at least 48 hours in advance of a scheduled session. Failure to attend a scheduled session will result in a charge for the full session fee. Please contact your counselor by phone or email with an advanced cancellation notice.
Beginning July 1st, 2021 Sunstone Counseling will be reopening its offices to once again see clients in person.
We will continue to offer online counseling sessions for our clients that prefer who option through our confidential and secure video platform, TheraNest. If you already have an account with us, you can log in here. Sessions are never recorded or shared and are compliant with the Health Insurance Portability and Accountability Act (HIPAA) to protect sensitive patient health information.
